Questions, Answered Clearly
Frequently Asked
Questions
Products
Yes! That is exactly who we built it for. Mature skin loses collagen, gets drier, and starts showing texture that regular foundation clings to and makes worse. Our 4-in-1 Changing Foundation is formulated for that skin, with an anti-aging complex that hydrates while it wears, so you get coverage that looks like skin instead of makeup sitting on top of it. Women in their 50s, 60s, and 70s are our core customers.
You don't have to. The 4-in-1 Changing Foundation uses color adapting pigments that release as you blend, so it matches your skin on contact. One bottle, no shade chart, no guesswork. It works across fair to medium tones.
Up to 12 hours of comfortable wear. It is sweat, humidity, and waterproof, so it holds through a full day without settling into lines or sliding off.
We ship to 50+ countries, including Australia, the US, Canada, the UK, and most of Europe and the Middle East.
Contact us through our contact page and a real person on our team will get back to you.
Orders are processed in 1 to 3 days. After that, delivery inside Australia takes 4 to 9 business days, and international orders take 5 to 15 business days depending on your location. Free shipping on orders over $70.
Orders, Shipping & Returns
Orders are processed in 1 to 3 business days. After that, delivery inside Australia takes 4 to 9 business days, and international orders take 5 to 15 business days depending on where you are.
Once your order ships, you will get a confirmation email with a tracking link. You can also track it any time from our Contact page.
We ship orders within 1 to 3 business days of you placing them. As soon as it leaves our warehouse, you will get a shipping confirmation with tracking.
We ship to 50+ countries, including Australia, the US, Canada, the UK, and most of Europe and the Middle East. If you are not sure whether we ship to yours, contact us through our contact page and we will check for you.
First, check your tracking link. Delivery windows can stretch a few days during holidays or customs delays. If it has been longer than the window above and tracking has not moved, contact us through our contact page with your order number and we will chase it down for you.
If your order has not shipped yet, yes. Contact us through our contact page as soon as possible with your order number and the correct address. Once tracking has been created, the address is locked in and we cannot change it.
If it has not shipped yet, yes. Contact us through our contact page with your order number and we will cancel and refund it. Once the tracking number is created, we cannot cancel it, but you can return it unopened within 30 days of it arriving.
Yes. Free shipping on any order over $70. Under that, shipping is a flat $5.99.
We offer a 30-day money-back guarantee. If you are not happy with your order, contact us within 30 days of delivery and we will arrange the return and refund the product price. You can read the full details in our Return Policy.
Yes. Our 30-day guarantee covers opened and used products. Try it, and if it does not work for you, contact us within 30 days of delivery and we will take care of your refund.
As soon as your return is received and checked, we process the refund within 3 to 5 business days. It goes back to your original payment method, and depending on your bank it can take a few extra days to show up.
When you subscribe, your products are shipped automatically on the schedule you choose, at the subscriber price and with free shipping. There is no commitment: you can skip, change or cancel at any time from your account.
Yes. Log in to your account to skip a delivery, change the date, swap products or update quantities before your next order is processed. If you need a hand, contact us through our contact page.
Cancelling stops all future deliveries, but an order that has already shipped cannot be stopped. You can still return it within 30 days of delivery under our money-back guarantee.